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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All NMK products

The group "New Technologies" offers for review the products of the plant NMK: boilers for the home, bath stoves, hot air stoves, stoves, fireplaces, automatic boilers, industrial boilers, chimneys, barbecues, tandoor, Asian bowls, mobile stoves, accessories
  • Accessories NMK
    Accessories
    Grates, heat exchangers, etc.
  • Chimneys NMK
    Chimneys
    Yew Ferrite et al.
  • Boilers of the Siberia-QUO series NMK
    Boilers of the Siberia-QUO series
    QUO 8 kW, QUO 10 kW, etc.
  • Boilers of the Hephaestus series NMK
    Boilers of the Hephaestus series
    Hephaestus 15 kW, etc.
  • Magnum series boilers NMK
    Magnum series boilers
    Magnum 15 kW, etc.
  • Mobile furnaces NMK
    Mobile furnaces
    Siberia-hiking, etc.
  • Asian bowls NMK
    Asian bowls
    40.0-K, 25.0-K, etc.
  • Tandoor NMK
    Tandoor
    Picnic, Dacha, etc.
  • Barbecues NMK
    Barbecues
    Smoker Grill, etc.
  • Boilers of the SUNFIRE series NMK
    Boilers of the SUNFIRE series
    Sunfire 45 kW, etc.
  • Bath furnaces NMK
    Bath furnaces
    Siberia-24, Yenisei, etc.
  • Air-heating furnaces NMK
    Air-heating furnaces
    Stolypinka, BV-100, etc.
  • Stoves-fireplaces NMK
    Stoves-fireplaces
    Siberia-8, Siberia-12, etc.
  • Automatic boilers NMK
    Automatic boilers
    ATUM et al.
  • Industrial boilers NMK
    Industrial boilers
    T-130, T-200, etc.

NEW TECHNOLOGIES GROUP

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